We take great pride in hearing the positive feedback our homes get for the work they have been doing. Our residents and their families and friends regularly send cards and thank-yous, some of which are shared here. 

"A really lovely day and very much appreciated." - Millfield

5th June 2018

"Thank you so much for such a big effort for the Royal Wedding day. Everything was in detail and the courtyard looked wonderful. The cake, flags, delicious food, and even fingernails had been suitably adorned, and the 50s and 60s music and singing was the icing on the cake. Everybody looked so happy sitting in the sunshine, a really lovely day and very much appreciated."

Yours, C. Watts (Resident)

"The love, kindness and compassion that was shown to both my Mum and to us has been truly outstanding." - Castleford Lodge

16th April 2018

"I'd like to express our heartfelt thanks to everyone involved in caring for my Mum during her time [at Castleford Lodge] and especially during her final days."

"The love, kindness and compassion that was shown to both my Mum and to us has been truly outstanding."

Best wishes to you all,

Mr N Ibbotson

"We would have no problem in recommending this care home to family and friends in the future." - Cherry Trees Care Home

5th March 2018

"Our Father Roy was a resident at the Cherry Trees Care Home in Kimberworth, Rotherham."

"We would like to say a big thank you to Sharron and her staff for looking after our father as well as ourselves in his final days. All the staff went beyond what was expected of their professional duties in making our father as comfortable as possible while at the same time caring for our needs too where possible. We would have no problem in recommending this care home to family and friends in the future."

Yours sincerely,

Roy’s beloved family

"A massive thank you to all" - Skellow Hall

12th February 2018

"I would like to thank all the staff at Skellow Hall in Doncaster, for the amazing care they took of my gran, Doris, who sadly passed away today. A massive thank you to all."

Mrs K. Padley

"The care, consideration and respect shown to my Dad were second to none, and we couldn't have found a better place for him" - Lofthouse Grange & Lodge

9th February 2018

"Just a very brief not to say a very big and heartfelt THANK YOU to everyone at Lofthouse Grange for helping to make my Dad's final days so relaxed and happy."

"The care, consideration and respect show to my Dad were second to none, and we couldn't have found a better place for him."

"The staff - every single one - were wonderful, polite ands courteous and we were made to feel welcome every time we visited. They are a credit to their profession and the organisation."

Best Wishes,

Mr A. Child

"Orchard Care Homes should be proud of an excellent team" - The Grange Care Centre

22nd January 2018

"I would like to inform you of the excellent standard of care given to my late father. My father has been a resident of The Grange Care Centre in Derbyshire, for the last two years. Led by Manager Michelle, the team gave my father the gold standard end-of-life pathway. I myself work in the NHS as a Senior Clinical Manager and I could not have done better myself.

"Michelle organised everything just as I wished for Dad's last days. When the last few hours approached, the team were fantastic in the care they gave to Dad and the family I give special mention to Michelle an excellent organiser and wish she worked in my team.

"Thank you to all of the team at The Grange: the Nurses, the Cleaners and the Cooks in the kitchen. Orchard Care Homes should be proud of an excellent team led by Michelle."

 

Your Sincerely,

Mrs A. King