Reconnect - Specialist Dementia Care

You are invited to the Reconnect Open Day at Ashlea Lodge in Sunderland on the 23rd September.

For more information contact us on 0333 2301 301 or email

What is Reconnect?

Meaningful engagement is an integral part of the Reconnect model. We believe that residents in our care can and want to do things for themselves, and our team is available to make that possible.

The Reconnect model creates motivating opportunities for reminiscence and meaningful communication between the resident, staff members, family and friends. We concentrate on services in the heart of the community to maximise accessibility and familiarity.

The Reconnect Homes

The Reconnect care homes are thoughtfully designed with era-appropriate fittings and décor to support identity and comfort.

A fulfilling therapeutic environment allows residents, with our support, to engage in everyday activities such as helping with making meals, supporting their own healthcare, being supported to go shopping and undertaking cleaning activities where possible – whatever fits in with their needs, comfort and safety. In addition, where appropriate the team encourages and enables trips out to local amenities and places of interest.

The Reconnect Team

With a staffing ratio of three residents to one member of staff, residents are enabled to carry out day-to-day tasks themselves, giving them a sense of purpose and achievement.

Each member of the team is trained in the Reconnect model, embedding the skills and knowledge required to relate meaningfully to people with dementia and the ability to empower them so they can maintain their skills and identity. Every team is trained to foster empathy, always use supportive and positive language, create meaningful engagement opportunities for every resident and learn the best approaches to reduce incidents of agitation and anxiety.

As a result of our care, residents become more independent, rather than more reliant.

Reconnect Brochure.JPGDownload the Reconnect Brochure

Dementia care home