Cookie Policy
What are cookies?
Cookies are files containing small amounts of text-only information which are downloaded to your device (your computer, tablet or phone, for example) via your web browser when you visit a website.
Cookies perform lots of different tasks, like allowing you to complete online forms and remembering the browsing preferences you set on a website.
All cookies used on this website are considered ‘privacy neutral’: they cannot be used to identify individuals, and the information they contain is never passed on to third parties. Orchard Care Homes does not use cookies for marketing or advertising purposes.
The cookies used on this site have been categorised based on definitions given in the ICC UK Cookie Guide as 'strictly necessary cookies', 'performance cookies' and 'functionality cookies'.
Strictly Necessary cookies
Strictly necessary cookies are essential in helping you to navigate the site effectively, and enable services such as online bookings, payments for services and forms you can complete online. These cookies are only used when you request a specific service.
Performance cookies
Performance cookies allow us to analyse how much ‘traffic’ (how many visitors) our site receives. Like many websites, Orchard Care Homes use a service called Google Analytics to allow us to study data about site use. Google analytics provides us with anonymous, aggregated statistics that help us to understand how visitors use our site, enabling us to improve the structure of the website and constantly improve the services we offer. The software does not allow us to identify individual visitors.
By using www.orchardcarehomes.com, you agree that we can place performance cookies on your device.
Functionality cookies
Functionality cookies allow us to provide user-friendly assistive functions on the site, for example allowing you to alter text size and customise page layout to suit your needs.
By using www.orchardcarehomes.com, you agree that we can place functionality cookies on your device.
Cookies from third party sites
In order to provide effective online services, Orchard Care Homes makes use of popular tools such as Youtube for sharing video and Facebook for keeping in touch. These sites may also place cookies on your computer. We use a number of suppliers who may also have cookies set on our website.
While we may have enabled these cookies for data purposes, we do not control the dissemination of information they provide, beyond that used for our own purposes.
You should check the third party websites for more information about these. For more information please see each website’s own privacy policy (Facebook,YouTube).
| Provider | Name | Purpose |
|---|---|---|
| Google Analytics | _ga _gid _utma _utmb _utmc _utmz |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google Privacy Policy |
| YouTube | PREF* VSC* VISITOR_INFO1_LIVE* remote_sid* |
We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. PREF - * Expires after eight months |
How to control and delete cookies
Orchard Care Homes will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by the Orchard Care Homes website, you can do this through your browser settings.
Where to find information about controlling cookies
- Internet Explorer cookies information
- Chrome cookies information
- Firefox cookies information
- Safari cookies information
- Opera cookies information
To find information relating to other browsers, visit the browser developer's website.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout
Alternatively, you may wish to visit About Cookies which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.
Please be aware that restricting cookies may cause the Orchard Care Homes website to work incorrectly.
If you wish to view your cookie code, just click on a cookie to open it. You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.
You can find out more about how your web browser works by looking under the ‘help’ menu option in your browser.
For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
Get in touch
If you have any questions about how we use cookies or analytics to develop the Orchard Care Homes website, please get in touch. Contact us by emailing info@orchardcarehomes.com.