Making a decision around care can be an emotional and overwhelming time and we want to make sure that the information you access here on our website, through our customer service team or direct with our homes, is as simple, clear and comprehensive as possible.
We have many years’ experience of working in elderly and specialist care environments. Our focus is to provide care of the highest quality on a permanent or respite basis, and in comfortable and homely surroundings. Our care is tailored to the individual, and we aim to provide as much independence as possible, whilst treating each resident with dignity and respect.
Training is a core at Orchard Care Homes, and our care teams each have a mandatory training profile tailored to their role. Our online learning system, Orchard World of Learning -OWL – is an innovative and accessible approach to learning, giving flexibility to our employees and their personal development. It includes face to face training and distance learning, and enables us to track and regularly update the training our staff receive.
Care homes provide either residential or nursing care and the type of home an individual requires will depend on their general health and care needs. In addition to this, a number of homes will be specially trained to work with those living with dementia, and dementia care differs if the home is residential or nursing. Please read a summary of our different types of care on the tabs that follow.
Residential care homes provide support when needed, whilst encouraging continued independence for individuals as much as possible. Support can include assistance with personal care, washing and dressing, bathing and taking medication.
Each resident’s room provides a ‘home from home’ environment, and we encourage our residents to personalise their space, using pictures and furnishings from home. This level of care allows for independent living, with additional support. Many of our residents chose to move into this type of accommodation for the community atmosphere, companionship and security.
Nursing homes provide residents with personal care that includes qualified nursing care on duty 24-hours a day. This can be a great relief for families who find their loved one is finding it challenging to cope on their own.
Staff are medically trained and assist residents with a variety of nursing needs, whilst continuing to promote independence wherever possible. A number of specialist facilities include, condition specific beds, stair lifts and wheelchair access to ensure comfort and mobility within the home.
There are a number of types of dementia and each person living with the illness is different. The environments within our homes have been designed to specifically support and enhance the lives of those who need additional support to cope with the challenges.
An Orchard Care Homes Dementia Strategy is an initiative that encourages stimulation within our homes. It includes the use of tactile memorabilia and colourful communal spaces, such as street and beach scenes, and is complementary to any of the innovative therapies and approaches offered.
You might see the terms Dementia or Dementia (EMI) for some homes, and this is because the way they are described can differ across the country. All employees working in dementia units in the homes are trained in EMI related conditions.
Caring independently for a loved one can be challenging at times and it is important to take regular breaks to recoup. We offer short term residential stays to allow carers the time to rest, confident that their loved one is in good hands. We are also able to make short stays available, which can boost the support network of someone who is recovering from an accident or following a hospital stay.
Both services allow the opportunity for carers and those cared for to rebuild strength and rest. Contact the Customer Service team here to find out more.
We work closely with national charities and local organisations to provide extra skills and resources for residents and care staff.Find out more
A snapshot of life in one of our care homes, where food and activities are the cornerstones of our care.Find Out More
Read some of the positive feedback our homes receive from residents, their families and friends.Find Out More
Read some of our basic information here to help guide you through the care process.find out more