Green Light for Three Bridges

17 March 2016 News


Three Bridges Nursing Home in Latchford, Warrington, is delighted to announce five green lights and an overall GOOD rating from their recent Care Quality Commission (CQC) report this month. Representatives from CQC undertook an unannounced visit to the home on the 16th and 18th December and the report has come through rating it good for being safe, effective, caring, and a responsive and well-led service. Located close to local amenities, the home provides care and accommodation for up to 53 older people, some of whom are living with dementia. The report stated that “interactions between staff and people using the service were kind, caring and personalised.” The good training of the staff was also highlighted in regards to safeguarding. With many areas of the home refurbished and redecorated over the past year, the staff were praised for their good knowledge of people’s needs, for respecting the privacy and dignity of residents and for working hard to encourage and promote the highest possible independence for every individual. Ratings were given based on observations of the home by the unannounced CQC team and on conversations with staff, residents and their relatives.  Feedback included; “I’ve stayed in many hotels that were not of this high standard.” “They have very good staff who are very helpful.” Angela Baxter, Deputy Home Manager, commented; “We are delighted to have received such a positive report from CQC, and it’s a real testament to the hard work of the team here. There is a good atmosphere within the home and we all get on very well. We’re like one big family and that’s what the families of our residents tell us also. "We consistently work hard to maintain our service at this level and we take great pride in having this recognised and in receiving this good report.”