CQC Gives Green Light For Lansbury Court in Sunderland

Lansbury Court in Castletown, Sunderland, has received a positive Care Quality Commission (CQC) report, which records the home as overall GOOD. Representatives from CQC undertook an unannounced visit to the home on 8 September 2017, and the report has rated the home good across all five key areas, for being safe, effective, caring, responsive and well-led. The home provides residential care for up to 56 older people, some of whom are living with dementia. The report gave positive feedback for the staff and their ‘caring approach with the people they support’, highlighting the robust recruitment and management processes and the overall satisfaction of those who live and work in the home. Earlier in the year, the home installed an American diner, complete with Jukebox, which has been very popular with residents and their visitors. There is a vibrant activity programme, with community projects with groups such as local dance troupes, university students and those taking part in the Prince’s Trust ‘Give Back’ project. Ratings are given based on observations of the home by the unannounced CQC team, and on conversations with staff, residents and their relatives. The report is part of CQC's programme of inspections. Comments include; "[I am] happy with the choices of meals and I get them on time.”   "[The Provider] is using innovative methods to provide appetising and visually pleasant food for people who requite specialised diets.”   "It’s all good, I receive lovely care."   Home Manager Suzanne McKie commented; “We’re delighted with the report and there are some truly lovely comments and observations in there that make both me and my staff very proud. All the staff here do genuinely care for and have affection for those who live in the home, and we try our very best to provide our residents with a happy and fulfilling life. “The CQC GOOD is recognition of that hard work and we will be celebrating with staff, residents and families.”   Tracey Tomlinson, Commercial Director, Orchard Care Homes, commented “This report is such a positive endorsement for Lansbury Court and we are delighted for the team. The home has such a great, buzzing atmosphere and it’s always a joy to visit. Very well done to everyone involved.” The home has a diverse and busy activity programme, with regular events in the home. Too keep up to date with news from the home, follow us on facebook.com/orchardcarehome/