Business Insights Analyst

At Orchard Care Homes, we understand that our ability to continue our commercial success story and deliver exceptional care is underpinned by our ability to make informed, data driven decisions. As we embark on implementing a new Business Intelligence (BI) system, we’re looking for a Business Intelligence Analyst to play a key role in transforming our data landscape.

If you thrive on turning data into impactful insights and driving meaningful change, apply now to join us on this exciting journey!

Key Responsibilities:

• Develop, design, and maintain dashboards and reports to support commercial, operational, HR, and quality metrics.
• Integrate and transform data from multiple systems, including billing, rostering, people, and quality platforms.
• Collaborate with internal stakeholders to understand business requirements and translate them into effective BI solutions.
• Extract, clean, and transform data for visualisation and reporting purposes.
• Implement data governance and best practices for BI development and data security.
• Provide training and support to business users on how to utilise BI dashboards effectively.
• Stay up to date with BI tools, updates, features, and best practices.

Key Requirements:

• Bachelor’s degree in one of the fields - Computer Science; Information Systems; Business Administration; Statistics or Mathematics; Economics or Data Science.
• Self-motivated and capable of working independently, with a proven history of proactively identifying and implementing improvements.
• Proven experience as a BI Analyst or similar role.
• Strong proficiency in data visualisation and dashboard

Extraordinary People, Exceptional Care
 

At Orchard Care Homes, we’re committed to delivering the highest standard of care for our residents. To ensure our homes continue to run smoothly, we depend on a set of core systems that support our recruitment, HR, rostering, time recording, maintenance, and purchasing processes.

As part of our ongoing commitment to continuous improvement, we’re modernising these systems to keep them user-friendly, up-to-date, and aligned with our growing business. That’s where you come in!

We’re looking for a passionate and experienced Systems Trainer to join our team. In this role, you’ll play a key part in helping our home teams master these essential tools, offering training, coaching, and ongoing support to ensure they feel confident and capable in using the systems.

Key Responsibilities:

• Design and deliver engaging, effective training sessions for managers and administrators across our care homes, in person.
• Work closely with the Operations Team to conduct assessments, identify knowledge gaps, and tailor training to suit specific needs.
• Develop and maintain user-friendly manuals, e-learning modules, job aids, and guides that clearly explain systems and processes.
• Provide 1:1 coaching, remote support, and refresher training as needed to help Home Administrators get the most from our systems.
• Work with IT and department leaders to ensure that training is aligned with business objectives and system updates.
• Track and evaluate the effectiveness of your training through feedback surveys