Dementia Support worker (Days & Nights)

Hylton Road, Millfield, Sunderland, Tyne & Wear, SR4 7AB
Hylton Road, Millfield Sunderland Tyne & Wear SR4 7AB
Job Type
Full Time
Job Category
Senior Carer
Shift Type
Mixed (Days & Nights)
Shift Structure
22 - 44 hours per week
Closing Date
09 October 2022
£11.39 per hour (Equivalent of NHS Band 3)

Extraordinary People, Exceptional Care

Are you a Support Worker, Care or Healthcare Assistant, with a passion for Dementia Care, looking for a new opportunity with an organisation that will help you develop and achieve your professional goals and aspirations?

Hourly rate – £11.39 per hour 

Working hours/pattern – Days & Nights available

  • 08:00 hrs - 20:00 hrs (Days)
  • 20:00 hrs – 08:00 hrs (Nights)

Location – Hylton Road, Millfield, Sunderland, SR4 7AB

The Role:

As a Dementia Support Worker you will have responsibility for the delivery of exceptional care to a designated group of people. The Dementia Support Worker will ensure that people are treated with respect and dignity, your approach is empathetic, compassionate and focused on ensuring their life is the best it can be, focussed on the strengths and abilities of the person.

You will need to be understanding and patient towards people and their needs, and encourage, assist and support people to participate in appropriate leisure activities and activities in daily living, normalising life as much as possible with joy and happiness.

About you:

You will be an ambassador of Orchard Care Homes, liaising with the residents’ families and friends, always promoting a professional and caring image of the home whilst championing our 7 core values: Courage and compassion, Positive thinking,  Understanding, Empathy, Advocacy, Patience, and Making a REAL difference for the right reasons.

Our staff are trained through Orchard’s bespoke, comprehensive training programme to evaluate the complexed causes of distress and develop support plans to reduce the frequency, intensity, and duration of the distress through non-pharmacological approaches.

Relevant experience working with dementia in a care setting is essential.

About us:

Welcome to Ashlea Lodge Care Home - A specialist residential and dementia residential care home in Millfield, Sunderland.

People living with dementia often have continuing periods of loss and distress and do not live life to the full in care homes. Orchard Care Homes are aiming to transform and reshape care for people living with dementia in our homes. We know it is going to be a long journey but our Orchard Dementia Promise is striving to reach that aim. We know the current way care homes provide dementia care must change to give people living with dementia the best life they can have.

To achieve this we are looking for new team members with the same passion to joins us in our journey. We are looking for people who have a genuine drive to make each moment of people's lives joyful, purposeful and meaningful. Of course, we know there will be times when people will be experiencing anguish, fear, upset and anger, and as a member of our team you may find that difficult. We will provide you with exceptional in depth training in all areas of Dementia Care and support you to understand why the person is distressed and what we can do to help them.

With a focus on helping people to live as normal a life as possible, ensuring they can continue to feel a sense of purpose and life live, our Dementia Promise is for the people living and working in our homes. Our Reconnect service will support people who have struggled to find peace, comfort and support in other places. They may well have spent time in hospital under the Mental Health Act because of their distress. This means they may have medication prescribed aimed at reducing these incidents. But with love and dedication we have proven we can achieve better outcomes for them and reduce their distress without having to rely on psychotropic medication.

If you have read this and can relate to our vision, if you genuinely want to make life the very best it can be, then we would love to speak to you.

Orchard Care Homes has a strong reputation in the care industry for running and managing care homes across the UK.  We have over 15 years of experience, running 23 care homes across the North and Midlands.

Winner of the Gold trophy for Best Smaller Care Home Group at the CHA (Care Home Awards) 2021.


  • Excellent training and progression opportunities, from day one, with career pathways will enable you to grow and develop into Leadership and Management, Nursing or Dementia specialisms through our Orchard Academy
  • Recognition schemes, such as ‘Making a Difference’
  • Unlimited access to our Refer a Friend bonus scheme


At Orchard Care Homes, we value our employees. Click here to find out more about our wide range of benefits.